The Platform for Modern, Connected Pet Insurance

From multi-pet lifetime cover to real-time claims and integrated vet networks, NIS helps pet insurers and TPAs launch, manage, and scale products that meet customer expectations – without the constraints of legacy systems.

Pet Insurance, Without Limitations

Pet insurance is a competitive, fast-evolving market where agility and customer experience set leaders apart. Customers expect digital convenience, tailored cover options, and fast claims payments, and they expect it now.

Legacy systems slow you down. NIS doesn’t. Our configurable, end-to-end insurance platforms help leading pet insurers to:

Launch innovative cover options in days, not months

Seamlessly manage single or multi-pet policies

Automate claims workflows for faster settlements

Integrate with vet networks, payment providers, and comparison sites

Core Capabilities

Built for Speed, Precision & Scale

Case Study

Customer Success In Action  

Transforming Pet Insurance: From Legacy Systems to 20-Minute Claims in Just Six Months

With the power of NIS Policy and NIS Claims, a leading UK pet insurer replaced legacy systems in just six months, transforming multi-brand sales, automating processes, and cutting claims turnaround from days to minutes.

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Challenge

Replace legacy systems with a flexible, API-driven platform for policy, claims, and customer self-service, including integrations with comparison sites and secure payment providers.

Solution

Delivered a single, dynamic multi-pet product with integrated customer communications, secure payments, and a full claims system — all exposed via NIS APIs for seamless digital journeys.

Result

Delivered on budget and within 10 months. Rolling migration ensured zero downtime, improving efficiency and enhancing customer experience.

“After a six-month project we were delighted to launch on the SaaS platform. The sophistication of the platform has enabled us to achieve a number of firsts in the market including customer tailoring of cover benefits, free cover periods, and integrated vet portals. The impact on our service, retention, and operations has been immediate.”


— Managing Director, Leading UK Pet Insurer

Why Travel Insurers Choose NIS 

Strengthened By Industry Partnerships

Through close collaboration with veterinary networks and pet insurance associations, we ensure our platforms reflect the real-world needs of insurers, vets, and pet owners, delivering agility and better customer experiences.